Many of us are more comfortable sending e-mails or memos at work, never having to directly face other human beings who — gasp! — want to ask us questions. But sometimes you have to speak with people face-to-face, and sometimes it can get uncomfortable. Like when you’re required to make off-the-cuff remarks or answer difficult questions. “Why are you late with that project?” “You’re being paid more than me and we do the same job. Do you think that’s fair? “I know we don’t get along, but will y